Standard Shipping Policy
· Items are shipped from Kuala Lumpur, Malaysia, Monday to Friday except
for Malaysian Public Holidays.
· Paid orders received before 1pm (GMT+8, Monday to Friday) will be
shipped out same day. After 1pm, your order may only be shipped the next
business day.
· Packages are double bubble wrapped to ensure your items arrives safely.
· Unless instructed otherwise, all items will be inspected and tested
prior to shipping to reduce D.O.A. (Dead On Arrival)
· A tracking number will be sent to you once item is dispatched.
· We are not responsible for items lost in transit, items sent to the
wrong address.
· 1 to 1 warranty items must be claimed within 7 days of
"Delivered" status update via the tracking information.
Shipping (Malaysia)
· Shipping nationwide via PosLaju.
· Poslaju delivery typically takes 1 to 3 days.
Self-Collect
· 22A-2 Wangsa Business Avenue, Jln Wangsa Niaga Off Jln 34/26, Tmn Sri
Rampai, 53300 Setapak. Kuala Lumpur
Shipping (International)
· Please contact us at Contact Us Page.
Shipping for PayPal Payments (Important)
· If you log into PayPal when making payment, PayPal will provide us your
delivery address. We will only ship to the address stated on the PayPal
payment. Please ensure the address on your PayPal’s account is correct before
making payments.
Return Purchase Items
Please use return form HERE before return
the item.
· Customers are responsible for return shipping unless they have been sent
the wrong product.
· One to One exchange for electronic product with 7 day warranties on manufacturing defects ONLY. (We only send replacement once we received the faulty item)